Right of cancellation
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods;
To exercise your right of withdrawal, you must contact us
Bertl Racing GmbH, Tandlerstraße 4, 3151 St.Georgen, Austria, Phone: 0043-6769266306, E-Mail: office @ hed-shop.at
by means of a clear statement (for example, a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract.
The deadline is met if you send the goods before the expiry of the period of fourteen days.
In order to exercise the right of withdrawal, the goods must be properly packed, unused and undamaged and sent with their original invoice to the return address indicated on the invoice. The return of returned goods is always at the risk and expense of the customer.
Note: Replacement parts and accessories that we order for you are in principle excluded from exchange, as they are generally special purchases. If you have any questions, please use the contact form in advance. Our staff will be happy to advise you.